How to fix ‘directx 12 is not supported’ error in Frostpunk 2

If the notorious “DirectX 12 not supported” error is ruining your Frostpunk 2 experience, don’t worry—we’re here to help you fix it. 

The DirectX error has several players since Frostpunk 2 was still in beta, blocking them from launching and playing the game. This is actually a common error in games using DirectX, so it’s not just your favorite city-building title. Fortunately, you can easily fix it with simple workarounds—here’s how.

How to fix Frostpunk 2 ‘DirectX 12 not supported’ error

As the message suggests, the DirectX 12 version running on your system is likely outdated and unable to run Frostpunk 2, hence the error. Here’s what you should do to fix that. 

Update your graphics drivers

Most players have been able to solve the “DirectX 12 not supported” error in Frostpunk 2 by simply updating their system’s graphics drivers. 

If you own an NVIDIA video card, we recommend downloading the Geforce Experience app to detect and install the best game-ready driver to run the latest games seamlessly. 

If you own an AMD card, download the Radeon software instead and install the latest available driver. 

Do some tinkering with the config files

This developer-suggested workaround for Frostpunk 2’s launch issues has helped multiple players. Just follow the steps as described: 

1. Close the game.
2. Open Windows Explorer and go to the following path: C:\Users\User\AppData\Local\11bitstudios\Frostpunk2\Steam\Saved\Config\Windows. 
3. Open the “Game” text file. 
4. In the line “IntSetting[10],” change “Current=2” for “Current=1” and save. 
5. Close the file and try relaunching the game

Verify integrity of game files

This is a fairly common and easy workaround if the former suggestions don’t work. Follow these steps:

1. Open your Steam library and go to the Frostpunk 2 page. 
2. Click on the gear icon on the right and go to Properties. 
3. Under the Installed files tab, click the Verify integrity of game files button. 
4. Let the process complete before trying to relaunch the game.

One of these workarounds should likely help fix the DirectX error you’re currently facing. If it persists, we recommend submitting a report so that 11-bit Studios can help you detect the exact reason behind the error. Make sure you send the DxDiag file for your system to help with the investigation—here’s how to generate the file:

1. Click on Start and type “DxDiag” in the search bar. 
2. Launch the DxDiag tool that shows up. 
3. Click “Save all information” and then save the “Dxdiag.txt” file to your PC.
4. Send this file with the report to the developers.